What is your exchange policy?

If you purchased an item directly from and would like to exchange it within 90 days, we can make the exchange free of charge. Return shipping costs for the exchange are at the customer's expense. Items for exchange must be returned in perfect, unused condition. Please email with the order # to receive detailed instructions and a return authorization number (RMA#). Unauthorized returns will not be accepted and do not guarantee an exchange.

All exchanges are issued at the discretion of Tactical Baby Gear, LLC. 

Send exchanges to:
Tactical Baby Gear
Attn: Returns & Exchanges RMA# XXXXX
2405 Fay Street
Durham, NC 27704


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